Service Delivery

Bookings made are legally binding contract between You (or Legal entity representing you) and Us (Hotel Preetam Lodging) and it comes into effect when we accept and confirm reservation from you and after receiving either full/part payment/non refundable deposit of the total price quoted. Bookings must be paid for using an acceptable and valid credit/debit card or net banking. When a Booking is confirmed, a reservation number is given. This number must be retained for access to the Booking details if cancellation or amendment is necessary. In the rare unforeseen circumstances if we cannot deliver your requested accommodation - You will be offered alternateaccommodation or a full refund.